Return & Refund Policy
We want you and your furry family members to be completely satisfied with your purchase. If you are not happy with your order, we're here to help!
Returnsย We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
How to Initiate a Returnย To start a return, please contact us atย fureverboutique8@gmail.comย with your order number and reason for return. Once your return is approved, we will provide instructions on how to send your item back. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refundsย Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original payment method within 5โ10 business days. Please note that original shipping costs are non-refundable.
Exchangesย If you received a damaged or incorrect item, we will gladly exchange it at no additional cost. Please contact us at fureverboutique8@gmail.com within 7 days of delivery with your order number and a photo of the item.
Late or Missing Refundsย If you haven't received your refund within 10 business days, please first check with your bank or credit card company, as processing times may vary. If you still have not received your refund, please contact us at fureverboutique8@gmail.com
Contact Usย For any questions about our return and refund policy, please reach out to us atย fureverboutique8@gmail.com